How our Application Support will make your life easier

Solving issues quickly

With a developers, designers, consultants and a support team all under one roof, we can answer queries and resolve issues quickly.

We built it, we'll maintain it

When we implement a learning platform, we know exactly how it works for you. By documenting your setup it means anyone in our team can ensure its continued success.

No hassle updates

Let us take responsibility for updates, patches and new versions or upgrades. Relax knowing you’ll always have access to support for the latest, most stable release using the most secure and most stable software available.

Saving your time

Don’t waste precious hours getting stuck with a technical issue. Your admins can call or submit a support request for specific features. Take advantage of the wealth of experience available.

E-learning expertise

We’ve been creating e-learning platforms since 2005, so we're ideally placed to give general guidance or in-depth technical support on Moodle or Totara.

Single point of contact

All admins will know how to get in touch for support. Whether it’s a minor issue or a major undertaking, it’s always our responsibility to support you.

Platforms we support

Create courses, manage enrollment, track the performance of each learner and build learning communities — all within your own Moodle LMS platform, designed and developed by us to perfectly match your requirements.

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Extending the benefits of Moodle LMS, Moodle Workplace delivers key features specifically tailored for organisations. It is the perfect platform on which to induct, train and develop staff, hit your targets and increase compliance levels.

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Totara Learn’s powerful learning management system makes it simple to automate your training and compliance and extend the development of your employees. When you partner with us, we’ll ensure the platform is doing everything possible to get the results your organisation needs.

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Totara Engage is an integrated learning experience platform (LXP) that harnesses the best of modern technology to transform learning from a standalone activity to something that’s absorbed in the course of your team’s day-to-day work.

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Totara Perform is built on the principle that one size doesn’t fit all when it comes to improving performances levels. It gives you all the tools you need to cultivate continuous improvement in a way that’s right for your organisation.

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We're Here to Help

Whether it's about upgrading your current platform, starting from scratch with an LMS of your choice or you need guidance on where to begin, we'll be happy to help!

This year’s full platform refresh gives our users what they’ve been asking for and more: a significantly upgraded learning experience across web and app, bite-sized learning content that makes learning even more fun and engaging and a points system that rewards them for their investment in the platform. We’re really proud of this work, and we are excited to build on this year’s innovations going forward.

Mike Edwards

Retail & Contact Centre Director

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Sometimes you expect to be able to work with a platform straight out-of-the-box, but there are always quirks when it comes to adapting to your systems. Synergy Learning were instrumental for us in providing the development and consultancy we needed.

Tomas Lionikas

Senior Manager for Global Agent Training

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We were impressed with the flexibility and the level of consultancy that Synergy Learning was able to provide. They were able to understand our requirements and create a user friendly learning portal for staff, and one that we can amend and be comfortable using without having to go back for minor changes.

Steve Wass

E-Learning Team

Synergy Learning is always really responsive. The team is very approachable and communicative – they reach out to me a lot and stay in contact even when we don’t have ongoing work. Given a short deadline, they are always able to work to really tight timelines. They’re also very flexible when those timelines change.

Caroline Quane

Global Learning Technologies Manager

We would like to thank Synergy Learning for turning this project around so quickly. UHB is one of the largest teaching hospital trusts in England and we are at the forefront in the fight against COVID-19, along with our colleagues across the rest of the UK. We are very proud to be launching this platform in the West Midlands and hope it helps alleviate some of the worries I know many colleagues have.

Tracey Starkey-Moore

Deputy Director of Education

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