TOTARA LEARN SUPPORT

We all need a support system and with eLearning it’s no different.

Our support team are always on hand to ensure that everything works with your Totara LMS site and help you troubleshoot specific issues or questions you may have.


We pride ourselves on providing a fast and knowledgeable reply to your specific queries and with many ways to contact us; online helpdesk, phone, email & twitter you’ll never have a hard time getting in touch with the team.

support system

SUPPORT OPTIONS

Package features

We offer a range of flexible Totara Learn support packages to suit each individual client. Our Totara Learn support services are designed to allow organisations to access our expertise by contacting our helpdesk for administrative, technical and general how-to queries:

  • Customer helpdesk
  • Direct Phone Support
  • Knowledgebase
  • Remote screenshare
  • Twitter Support
Package Features

Essential

  • 10 hours
  • valid for 3 months
  • email-based support
  • Twitter support

Maximum response time of 8 hours, with support from Monday to Friday, 9am – 5pm (GMT).

Get Package

Premium

  • 25 hours
  • valid for 12 months
  • email-based support
  • telephone support
  • Twitter support
  • Totara plugin installation

Maximum response time of 8 hours, with support from Monday to Friday, 9am – 5pm (GMT).

Get Package

Premium +

  • Unlimited hours
  • priority support
  • valid for 12 months
  • email-based support
  • telephone support
  • Twitter support
  • Totara plugin installation
  • remote screenshare assistance

Maximum response time of 8 hours, with support from Monday to Friday, 9am – 5pm (GMT).

Get Package

REVOLUTIONISE YOUR LEARNING

Get a platform that is open, flexible and better value, with support from an award-winning partner

CONTACT US

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