MOODLE /
Moodle Support
Our experienced support staff can give you expert advice and find answers to your Moodle questions quickly, so your site will always be online and your users informed.
Our staff works closely with our clients to ensure users know how to best use Moodle.
Our support staff will:
- Answer questions relating to Moodle use
- Advise on the effective use of Moodle
- Troubleshoot problems
- Give advice on best practice
- Support issues are handled by a sophisticated support ticketing system.
- Issues resolved with 1-2 days (faster turnaround is available).
- Online help desk system
- Online Instant Messaging
- Phone
- Remote Access
We offer a range of cost effective support packages to meet your needs from a Quarterly fixed hour contract to an Annual Unlimited Support option - please contact us for details.
Advantages of working with Synergy Learning include:
- Expertise: Synergy Learning currently hosts multiple installations of Moodle and supports many organizations in troubleshooting, debugging and managing Moodle. Our staff also remains in constant contact with the Moodle community so we are always on top of the very latest Moodle news and developments.
- Customer Centric Approach: we are not an anonymous Tech Support centre, our Moodle technicians are passionate about the technology and delivering great service to our clients.
