Advice NI is a membership organisation that promotes, supports and develops the independent advice sector across Northern Ireland. It is an established training provider, accredited with the Open University to offer National Vocational Qualifications and is an accredited centre to deliver Open College Network NI qualifications.
Advice NI made the decision to make their training available online in response to advice workers finding it difficult to be away from their work for full days in order to participate in learning activities.
Other advantages included:
- Saving on travel
- Increased catchment area of users
- Opportunity to develop ICT skills
- Learners can complete courses in their own time
- Environmental advantages (saving paper & fuel)
- Competitive advantage offered by staying ahead of the trend
Synergy Learning worked with Advice NI to develop blended learning programmes, through a dedicated Learning Online website and face-to-face workshops.
Why Moodle?
Advice NI’s research found Moodle’s competitive advantage included:
- Total cost of ownership
- Long-term sustainability
- Free support offered by the Open Source community
- Moodle can be adapted to meet their needs and requirements
Synergy Learning’s approach
When creating an online learning environment, Synergy Learning conduct a Learning Needs Analysis. This involves analysing the existing paper based training content.
We work with the client to understand the Aims and Learning Outcomes, the content is listed, the learner is identified and from this a learning strategy can be developed.
This strategy will determine what the eLearning environment will look like and what models will be used; communication methods, assessment, assignment, feedback etc will all be decided.
Once these facts have been agreed Synergy Learning work with the client to:
- Decide on a suitable pedagogy(ies)
- Develop online resources using the content supplies
- Create necessary resources, build environment, expand the pedagogy
Developing online resources
A product of the Learning Needs Analysis is to list possible resources that will be used. These are dependent on the content that is involved, the types of learners using the content, accessibility issues and the available environment.
When producing the materials, consideration is given to the fact learners do not all learn in the same way. Learners take a variety of approaches and use these approaches in varying degrees in different situations e.g. visual, textual, auditory, kinesthetic, active and reflective.
In a similar way we look at the learning content and consider the theoretical perspectives such as drill and practice, constructivism (mental models and scaffolding) and social constructivism (social activities, communities of practice and common knowledge).
At Synergy Learning we develop materials to suit each of these learning approaches. These models include animation, graphics, diagrams, text, learner interaction, step by step activities, demonstrations, simulations, video, sound/speech and learning as well as assessment tasks.
The Results
Advice NI’s students have embraced the new online learning format and there have been a number of positives to come from the new site.
- The catchment area of their audience has spread from being mainly Belfast to include members of the rural areas.
- The Advice NI Moodle site is available in 7 different languages
- As a paper based training course it was solely Advice NI members enrolling on the courses. Now the courses are attracting students from technical colleges and those from a careers guidance background.
- Advice NI have noticed their students are completing courses quicker than when studying offline.
- There has been a rise in the number of students interested in the NVQ courses offered.
- Advice NI now have access to a number of online courses which would not have otherwise been available.
Fiona Magee from Advice NI had the following to say:
“Advice NI were extremely happy to find a Moodle partner on a local level. Synergy Learning provided us with the most effective and efficient e-learning platform for our learners. We feel the partnership has been very resourceful for both parties and we will continue to build on this partnership to offer our learners the best e-learning experiences.
“We won an Aontas STAR award in 2009 for our NVQ Advice & Guidance e-learning training and were highly commended by the E-Well-Being awards for our e-learning site in 2008. We feel through the increase in website hits, learner feedback and the winning of such prestigious awards Advice NI has achieved fantastic results which only enforce our ethos. We feel with development of technology and partnership with Synergy we will continue to grow.”